Singapore has been ranked among the lowest according to a recent report from Gallup on Employee Engagement in Southeast Asia.

According to Gallup’s report “A Great Manager’s Most Important Habit”, the first and foremost skill is CONVERSATIONS. Gallup’s researchers studied the most common characteristics of extremely meaningful and less meaningful conversations. In each of the 17 studies, Gallup had a test group of managers who went through upskilling and control groups of managers who didn’t. The sample study size was over 14,000 participants and 2,354 teams. The results are as follows:

·       Engagement rose by 10% to 22%;

·       Employee attrition reduced by 21% to 28%;

·       Performance improvement is 20% to 28% higher than their peers.

Why? Because meaningful and purpose driven communications build connections, drive clarity, and align expectations. Once managers are equipped to lead with conversations, they will generate higher engagement, improve performance and decrease turnover.

Do we really know how we talk? Or how we are heard? At CREATISE, the Communications Coaching under SoundWave unlocks conversations, and allows leaders to lead with meaningful dialogue and manage high-performing teams. Why? This is because we train the core skill of CONVERSATIONS.

I’ve witnessed the eureka moments when leaders realised how their voices impact others, both positively and negatively. They also comprehended that conversation is fluid and a small tweak in their conversations translates to building trust and driving actions.

Talk to CREATISE today. I hope to partner you to experience the shift in leadership dialogue, by uncovering how the team communicates, thereby adopting an approach to shift to a good conversation – you will see the impact as it unleashes the team’s full potential.

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